This article will provide a comprehensive explanation of the CacheGenie Billing System, detailing how we bill for your usage and how you can manage your Account Balance effectively.

Pay-As-You-Go Billing

Our billing philosophy is simple: you pay for the services you use, precisely in proportion to your usage. No burdensome contracts, no obligatory usage commitments - just flexibility. Monitoring your current usage is a breeze through our user-friendly Dashboard.

CDN Charges

For outbound CDN Bandwidth, we levy a rate of £0.02 per GB. In a customer-centric approach, all incoming traffic from your server to our network is exempt from charges. We place no restrictions on minimum or maximum usage; you pay only for what you consume. Furthermore, there are no constraints on the number of requests you can make—they're unlimited and cost-free.

DNS Charges

Our DNS service incurs a cost of £0.40 per 1 Million DNS Queries. Similar to our CDN charges, there are no imposed minimums or maximums; you're billed based on your actual usage.

Account Balance

To maintain your account in good standing, it's imperative to uphold a positive (or neutral) Account Balance. We diligently send email notifications when your balance approaches a low threshold and daily reminders if it falls below zero. In the event of a negative balance, prompt action is vital. Failing to top up within a few days will lead to the suspension of your account until the balance is rectified. You have the option to manually replenish your account balance or configure automatic top-ups for an amount of your choosing, ensuring a hassle-free experience.

If you have any inquiries or require further clarification regarding our billing system, please don't hesitate to contact our dedicated Support Team. We're here to assist you.